Privacy policy

Comprehensive Privacy Policy and Notice of Privacy Practices (HIPAA)

Effective Date

This Privacy Policy and Notice of Privacy Practices (“Notice”) is effective as of the date of publication and applies to all services provided by Forever Bella Medical Spa, located in Patterson, California.

1. Purpose

Forever Bella Medical Spa (“we,” “our,” or “practice”) is committed to protecting the confidentiality, integrity, and security of personal and medical information in compliance with applicable federal and California laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect personal identifying information, including but not limited to name, address, phone number, email address, date of birth, payment information, and medical history. We may also collect technical data such as IP address, browser type, and website usage analytics.

3. Use of Information

Information is used for treatment, payment processing, appointment scheduling, internal operations, compliance with legal obligations, and, where consent is provided, marketing communications. Medical information is used strictly for treatment, healthcare operations, and related administrative purposes.

4. HIPAA Notice of Privacy Practices

We may use and disclose Protected Health Information (PHI) for treatment, payment, and healthcare operations without additional authorization. We will not disclose PHI for marketing or non-healthcare purposes without written authorization. Patients have the right to request restrictions, access records, request amendments, receive an accounting of disclosures, and file complaints without retaliation.

5. California Privacy Rights (CCPA)

California residents have the right to request disclosure of categories of personal information collected, request deletion of personal information (subject to legal exceptions), and request information regarding data sharing practices. We do not sell personal information.

6. Text Messaging and Electronic Communications

By providing your contact information, you consent to receive appointment reminders, healthcare-related communications, and, if opted in, promotional messages. You may opt out of marketing communications at any time.

7. Data Security

We implement reasonable administrative, physical, and technical safeguards designed to protect personal and medical information from unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Service Providers

We may utilize third-party vendors for electronic medical records, payment processing, analytics, and marketing services. All vendors are required to maintain appropriate confidentiality and security safeguards.

9. Retention of Records

Medical records and related documentation are retained in accordance with applicable federal and California record retention laws.

10. Complaints

If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not result in retaliation.

11. Contact Information

Forever Bella Medical Spa Patterson, California Email: foreverbella209@gmail.com Phone: (209) 894-2291